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FAQ
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What are the care instructions for your art prints?Your Bird Star Studio artwork is scanned and color corrected in-house by me, Kristin Logsdon. I print on high quality, acid-free paper using dye-based ink that is designed for longevity. The prints are made to order in my home studio on a professional grade, high quality printer. These art prints are created with the goal to remain vibrant and well-preserved when you follow these care tips: Handle with Care: Always handle prints with clean, dry hands or wear gloves to avoid smudges, fingerprints, or oils transferring onto the surface. Protect from Light: Display prints away from direct sunlight or intense artificial light to prevent fading. UV-protective glass or acrylic can help if framing. Avoid Moisture: Keep prints in a dry environment to prevent warping or damage from humidity. If storing, use acid-free sleeves or archival boxes. Frame Properly: Use acid-free mats and backing when framing to prevent chemical reactions that could degrade the print over time. Store Flat or Rolled: If not displaying, store prints flat in archival folders or roll them carefully with protective tissue paper. Clean Gently: If dust accumulates, use a soft brush or microfiber cloth to clean prints without scratching or damaging the surface.
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Do you accept returns?No, all sales are final. However, if your order is damaged or lost please contact me at kristinlogsdon@birdstarstudio.com so I can send you replacements. Damage must be reported within 7-14 days of delivery. Please email photos to initiate the process. I'm not able to accept cancellations after I've shipped an item or within 24 hours, whichever is sooner. Message me ASAP if you need to change the address, add shipping instructions, or ordered the wrong print.
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Do you offer framing for your prints?I don't offer framed options for sale on my website. Only my art prints are available for sale. I do have images of my art prints framed, but these are for inspiration only.
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Can I purchase a digital version of your art?Sorry, I don't offer digital downloads at this time. If you are a business interested in licensing my work for a specific purpose, email your inquiry to kristinlogsdon@birdstarstudio. All of my work is copyright protected and is not to be used without permission. Please respect my work and small business.
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How is your artwork created?All of the artwork created for Bird Star Studio is hand-made by me, Kristin Logsdon. My process always begins with a traditional sketch on paper. Finished work is created with both traditional and digital drawing, painting, or by carving block prints. Original paintings are scanned in my home studio, then recolored in Adobe Illustrator or Photoshop. Bird Star Studio is a one-woman shop. Each order is printed, packaged, signed, and mailed from my home studio in Edmonds, WA.
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How will my art print be packaged for shipping?-The print will be placed on a sheet of acid-free cardboard, then wrapped in an acid-free clear plastic pouch. I use rigid mailer envelopes for maximum no-bending protection. SUSTAINABLE PACKAGING Your order will be mindfully packaged using eco-friendly materials where possible in an ongoing effort to support sustainability.
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